Returns & Exchanges
Zero Pressure. Free Size Exchanges Across India.
Buying riding gear online should never feel like a gamble. If your helmet feels tight on the crown or your riding jacket sleeves are too long, our 30-day exchange service ensures you get the exact ergonomic fit for your safety.
30-Day Window
Generous 30 days from delivery to evaluate helmet fit and comfort.
Free Size Swaps
Zero reverse shipping fee when exchanging for a different size.
Pan-India Pickup
Doorstep courier pickup across 19,000+ serviceable pin codes.
5–7 Day Refunds
Rapid credit to original payment source or UPI for COD orders.
Smooth Procedure
How Our 4-Step Exchange Works
We handle reverse logistics from your doorstep so you never have to stand in post office lines.
Initiate Request
Log in and head to your Orders portal, or email our support desk within 30 days of receiving your package. Choose between size exchange or return.
Doorstep Courier Pickup
Pack the gear securely inside its original carton with tags and protective films intact. Our courier partner collects it directly from your doorstep.
Rapid Quality Check
Upon arriving at our central fulfillment hub, our inspection team verifies that the item is unworn with zero cosmetic blemishes within 24 hours.
Exchange or Full Refund
Your replacement size is dispatched immediately with live tracking, or your full refund is credited back in 5–7 business days.
Condition Criteria
Eligibility & Guidelines
Because motorcycle helmets are vital life-saving equipment, strict hygiene and structural criteria apply.
Eligible for Return or Exchange
Full Refund or Instant Size Swap
- Gear tried indoors on clean surfaces without outdoor road or highway usage.
- Clear protective film on outer visors and internal sun visors remains unpeeled.
- Original brand carton, helmet cloth bag, manual booklets, and Pinlock inserts intact.
- All factory fabric hangtags and ISI certification stickers remain attached.
- Returned within 30 calendar days of verified courier doorstep delivery.
Non-Returnable Situations
Requests That Cannot Be Processed
- Helmets or gear worn outdoors on road rides or track days.
- Visors with protective film removed, scratched, or wiped with abrasive solvents.
- Products showing sweat stains, road grime, hair oil, perfume, or cosmetic odor.
- Items missing essential packaged accessories (chin curtains, breath guards, Pinlock pins).
- Return requests initiated after the expiration of the 30-day window.
Pro Tip on New Helmet Sizing:
A brand-new helmet should fit snugly against your cheeks and temples with zero painful pressure points. Cheek foam naturally settles and breaks in 10–15% after roughly 15 to 20 hours of ride time. If you are unsure of the fit, try it on indoors for 20 minutes with the protective film attached!
Financial Transparency
Refund Timelines by Payment Method
Funds are credited directly without hidden restocking deductions.
Prepaid (UPI, Cards, Net Banking)
Refunds are processed automatically to the original source card, bank account, or UPI VPA within 5–7 business days following warehouse inspection approval.
Cash on Delivery (COD) Orders
Our support team securely gathers your verified bank account details (IFSC & Account Number) or UPI handle, and transfers your refund via NEFT/IMPS within 2–4 business days.
Need Help Selecting a Replacement Size?
Unsure whether to swap for a larger size or adjust your internal cheek pads? Reach out with your head circumference in centimeters, and our sizing specialists will advise you.